Frequently Asked Questions
Useful Knowledge
We take pride in our exceptional customer service, and a major part of that is making sure customers promptly get the answers they’re looking for. We’ve organized the most frequently asked questions below to help with exactly that. If you can’t find the answers you’re looking for, please get in touch and we’ll be ready to assist you.
Do you accept "returns"?
If you aren't satisfied with the sample you signed off on when the job got approved, it will be your responsibility for the new material.
Additional charges may not be made.
What’s the minimum order amount?
There is really no project too large for us.
We are more than glad to help you through the process of getting a new floor, bathrooms, kitchen, and fireplace simultaneously.
What's too far for you guys?
We have set a perimeter of 50 miles around our showroom as free for any travel.
Beyond the 50 miles, we charge $50.